Join us in Dallas, TX  

February 21-23, 2020 


Join Us February 21-23 at the Gaylord Texan in Dallas at the ChiroSymposium


Secure Your Spot Early. Register now for the early-bird rate of $149 per practice!

Consciously Creating Culture  

Connect with a community of chiropractors who are dedicated to expanding their practices and our profession. 

  • Consciously create a culture of acknowledgement & appreciation
  • Your attitude is everything
  • How secure is your practice?
  • Learn the 5 behaviors that help build a truly cohesive and effective team that deliver results
  • Learn customer service through your patients' eyes
  • Learn the laws of lifetime growth



Wendy Lee CPCO


Seminar Agenda

Friday, February 21st

12:45 - 4:45 PM

Wendy Lee, CPCO: Eclipse Software User Conference

This special session is for practices who currently own Eclipse and would like to maximize the program, as well as for those who would like to learn more about Eclipse. You’ll learn how to quickly and easily write compliant electronic daily office notes. You’ll also learn how to protect your practice profitability by knowing which reports should be run on a daily and monthly basis to manage your billing and collections procedures. 

4:30 - 5:00 PM

Registration Desk Opens

5:00 - 6:15 PM

Dr. Brett Dworkis, Dr. Michael Mathesie, Travis Buffy: Rehabilitating Common Shoulder Injuries Hands-on Lab Part I Shoulder rehabilitation can reduce pain and restore function to an injured shoulder. The shoulder moves in more directions and to greater extents than any other joint in your body. However, because it performs so many movements, the shoulder is vulnerable to stress and injury. Shoulder injuries are very common, especially among those who play sports or have jobs with overhead arm motions. In this session, you’ll learn the hands-on rehabilitation techniques to quickly and safely get your patients back into action.  

6:30 - 7:45 PM

Dr. Brett Dworkis, Dr. Michael Mathesie, Travis Buffy: Rehabilitating Common Shoulder Injuries Hands-on Lab Part II  

Saturday, February 22nd


Registration Desks Open 

7:30 - 8:30 AM

ProMed Billing Solutions, Early Bird Session: Top Questions for Insurance Billing and Credentialing

  • Medicare diagnosis, exam bundling when billed with adjustments, diagnosis pointers, how often should exams be billed, if auto isn't or can't be received can we bill the patient, do I have to bill the insurance or can I just charge the patient cash, modifiers when they should be used and much more
  • Benefits/Verification of Medicare supplement policies vs. Medicare replacement plan how do you know
  • Hearing that it takes only 30-60days for credentialing. Answer- Each insurance is different and most have a hard time of between 90-210 days. Medicare being 210 days. I answer each client by telling them each one is different and all I can provide is a guideline based on what I see on my end
  • ISSUE- Not having their CAQH updated/attested to which will cause credentialing with some carriers to come to a halt.  
  • Is Medicare advantage included with most enrollments? YES 
  • ISSUE- Provider not knowing his/her own NPPES log in which ties into PECOS and the I&A sys&em. Not having it updated as a result which could cause enrollment issues.  
  • Am I limited to the number of providers/types I can link to my group? NO not limited. 

8:30 - 9:00 AM

Dr. Mark Sanna: The ChiroSymposium Circle Convenes What’s so special about the ChiroSymposium attendees, presenters and exhibitors? Join us and find out why the ChiroSymposium is like no other place in chiropractic! 

9:00 - 10:15 AM

Dr. Mark Sanna: Consciously Create a Culture of Acknowledgement Culture is not optional. You can’t choose to be culture-less. So wouldn’t it be beneficial to have one that works in favor of—and not against—your practice goals? Your practice culture is the formula—the DNA—that provides guidelines and motivation for your team. Your practice culture is the most powerful resource you have to attract and retain patients in alignment with your vision. By creating a Culture of Acknowledgement & Appreciation, you'll not only give but also receive appreciation, encouraging mutual respect within your practice. When there is alignment between expectations and a positive culture, there is no limit to the goals your practice can achieve! 

10:45 AM - 12:00 PM 

Dr. Morgan Mullican: Your Attitude is Everything Winners and High Achievers: What makes them tick? Learn about and adopt an Attitude of Success in your life. Break through the self-defeating barriers to success. You are the best, and you can do it! This interactive session will take you down the path to enlightenment. It clearly demonstrates that skills are taught and attitudes are caught from those around us. We will push participants beyond their comfort zone to another level of personal wisdom and reduced stress. Everyone will leave feeling renewed by the “right attitude”. This presentation will leave you thinking, reacting, and implementing changes that will impact your life and those around you.  

12:00 - 1:00 PM 

Lunch is provided for all Symposium Attendees - Sponsored by ProMed Billing & iMatrix

1:00 - 1:45 PM 

Speakers Spotlight: Our Team Teachers Share Insights & Inspiration We have assembled a world-class team of educators and entrepreneurs to share their insights about where chiropractic is headed in 2020. You’ll learn how to maximize the trends to expand your practice and bring chiropractic to more people than ever before!  

2:15 - 3:30 PM 

Wendy Lee, CPCO: The New HIPAA Security Rules: How Secure is Your Practice? Practice owners and team members must follow HIPAA security standards for all network, computer, and data-related aspects of your practice. If you're feeling overwhelmed with these extra data security requirements, you're not alone. Most healthcare providers aren't experts in "IT" (information technology). You probably don't know the intricacies of how a computer network functions or why some technology protects your data better than others. How do you ensure your practice is HIPAA compliant? We’ll look at the basic HIPAA security requirements you'll need to fulfill on a daily, monthly and annual basis to protect patient data and be compliant.  

4:00 - 5:15 PM 

Dr. Mark Sanna: The Five Behaviors The Five Behaviors has one mission: to help your practice build a truly cohesive and effective team that deliver results. Based on Patrick Lencioni’s best-selling book on leadership The Five Dysfunctions of a Team, this session focuses on putting the Five Behaviors of Trust, Conflict, Commitment, Accountability, and Results into practice. Your team will learn how to build trust, embrace healthy conflict, commit to a goal, hold each other accountable, and get results. Your practice team members will better understand how they contribute to their team’s development, and how their part of the whole can make or break the team and its success.  

5:15 - 6:15 PM 

Evening Mixer and Cocktail Hour

Sunday, November 3rd

Breakthrough Coaching 

8:00 - 9:15 AM

Wendy Lee, CPCO: Customer Service through Your Patients’ Eyes It’s never been easier to lose a patient forever … or to make them your practice champion instead! Research shows that 86% of today’s consumers are willing to pay more money for a better customer service experience—and in some cases, a lot more! The Web gives your patients multiple options where they can receive care, and if you don’t engage them at every step, you could lose them forever. However, you can stand above all those other choices and build lifelong loyalty—if you know the secrets to turning your patients into your strongest and most vocal advocates. This insightful session lays out a step-by-step program for delivering the kind of customer service today’s patient demands. Attend and you’ll learn the core principles and innovative strategies that will help you raise the standard of customer service excellence in your practice. 

9:45 - 11:00 AM

Dr. Morgan Mullican: The Laws of Lifetime Growth Growth is a fundamental desire of all human beings. No matter what you have or what you strive for, whatever you want to see in your life that’s not there now is about growth. Growth is at the root of everything that gives us a feeling of accomplishment, satisfaction, meaning and progress. The 10 laws we’ll cover are like mirrors you can use to reflect your behavior, to see if it’s supporting or undermining your continued growth. When you commit to aligning your actions with the principles embedded in these ten laws, you also commit to making the most of the life you’ve been given – all of it. And, after all, what greater gift could you possible give to yourself or the world than that? 

11:15 AM -12:00 PM

Be the Change You Want to See in Your Practice Commitment Session


$179 Per Practice Team Secure Your Spot Early Register now for the early-bird rate of $149 FREE for Breakthrough Coaching Members 

Call 1-800-723-8423 to register by phone!


Gaylord Texan 1501 Gaylord Trail · Grapevine, Texas 76051 Grapevine, Texas 76051 817-778-1000 - Mention ChiroSymposium for discounted room rate

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